FREQUENTLY ASKED QUESTIONS

CAN I GET CARE AND PAY FOR IT MYSELF?

Yes. This is called Private Duty or Private Care. This service usually includes Companions, Homemakers, and/or Home Health Aides. This service does not require a prescription from a doctor. Please refer to the Private Duty page of this website for more information.

DOES MEDICARE COVER HOME HEALTH SERVICES?

Yes, as long as the service is prescribed by a physician and the patient qualifies under Medicare criteria, including homebound status.

WHAT SERVICES WILL MEDICARE COVER?

Medicare will cover nursing, physical/occupational therapy and speech therapy.

DO I HAVE A CHOICE IN WHICH AGENCY I USE?

Yes! No matter what a physician or facility discharge planner tells you, the patient always has the right to choose. If you are in a hospital, nursing facility, or assisted living facility, you can tell them “I would like Reliance Home Health Care to take care of my home care needs”. See the Free Choice by Patient Guaranteed Act for more information.

AREN’T ALL HOME HEALTH AGENCIES THE SAME?

NO! Although many agencies offer the same types of services, that may be where the similarities stop. You should know if the agency does thorough FBI bonded background checks on their employees. Find out if the agency is insured and bonded. Ask if the agency is a “Drug-Free Workplace”. Some of these things may determine the quality of care you receive.

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3918 Via Poinciana, Suite 7

Lake Worth, FL 33467

License #29992241

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